Team · Staff & permissions

The right access for every person on your team.

Owners, managers, trainers and front-desk staff each see what they need. Roles by branch and department, two-factor login and a full audit log keep your business accountable.

Trainer and staff app

Everything staff need for the day.

Trainers and staff see their schedule, class rosters and check-ins, and keep notes on members. Trainers only see the members assigned to them.

  • Schedule and class rosters
  • Check-ins as they happen
  • Notes on members
  • Trainers see only their assigned members
Coach brief

Know who is walking in before class starts.

Before each class, trainers get a short brief: milestones, birthdays, injuries, first-timers and anyone who needs extra attention.

  • Milestones and birthdays
  • Injuries to work around
  • First-timers to welcome
  • Members who need attention
Roles and permissions

Access by role, branch and seniority.

Set what each person can see and do by role, branch, department and seniority, including which doors they can open. Control who can see money, refunds and reports.

  • Roles by branch, department and seniority
  • Door access by role
  • Control over money, refunds and reports
  • A manager for each branch
Security

Login protection and a record of every action.

Staff and members can sign in with two-factor or OTP login, staff logins can be limited to approved IP addresses, and every staff action is recorded in the audit log.

  • Two-factor and OTP login
  • IP restrictions for staff
  • Audit log of staff actions
How we protect your data
What's included

Everything in Staff & permissions

Included on every plan, with no add-ons.

  • Trainer and staff app
  • Schedules and rosters
  • Check-ins and member notes
  • Trainers see only their members
  • Pre-class coach brief
  • Roles by role and branch
  • Department and seniority permissions
  • Door access by role
  • Two-factor and OTP login
  • IP restrictions for staff
  • Audit log of staff actions
  • Unlimited trainers and staff
FAQ

Questions gyms ask

Do I pay per staff member?

No. Every plan includes unlimited trainers and staff.

Can a trainer see every member?

No. Trainers only see the members assigned to them, unless you give them wider access.

Can I limit where staff log in from?

Yes. Staff logins can be restricted to approved IP addresses, and two-factor login adds a second check.

Can I see who issued a refund?

Yes. The audit log records every staff action, including refunds, with who did it and when.

Free demo · free migration

See Allerwell Business running in your gym.

Book a free demo. We'll show you around, and when you're ready our team can migrate your data for free.

Free data migrationNo setup feesNo long-term contract