Members · Profiles & waivers

Every member, one complete picture.

A 360° profile with flags, notes and an activity timeline, plus digital contracts, waivers and health forms that members sign online.

360° profile

Everything about a member, on one screen.

Contact details, plans, payments, visits and bookings sit in one profile. Add flags and notes so the whole team knows what matters, and follow every interaction on the activity timeline.

  • Contact details, plans and payments together
  • Flags for things staff should know
  • Notes shared with the team
  • Activity timeline of visits, bookings and payments
Contracts

Contracts signed before day one.

Send digital contracts and agreements that members sign with an e-signature online or in the app. Unsigned contracts are flagged, so nobody slips through.

  • Digital contracts and agreements
  • E-signature online or in the app
  • Unsigned contracts flagged for staff
  • Members can view their contract any time
Waivers and health

Waivers and health forms, done before the first visit.

Adults, minors and guardians sign waivers online, in the app or on the kiosk. PAR-Q and health declarations, health conditions and medical history are kept on the profile, so trainers know what to look out for.

  • Adult, minor and guardian waivers
  • Signed online, in the app or on the kiosk
  • PAR-Q and health declarations
  • Health conditions and medical history on the profile
What's included

Everything in Member profiles & waivers

Included on every plan, with no add-ons.

  • 360° member profile
  • Member flags
  • Staff notes
  • Activity timeline
  • Linked family profiles
  • Digital contracts
  • E-signature
  • Unsigned contract flags
  • Adult waivers
  • Minor and guardian waivers
  • PAR-Q and health declarations
  • Medical history and kiosk signing
FAQ

Questions gyms ask

Can trainers see health notes?

Trainers see the members assigned to them, including health flags, and the pre-class coach brief highlights injuries before each class.

Can parents sign for their children?

Yes. Minor and guardian waivers can be signed online, in the app or on the kiosk.

What happens if a contract is not signed?

Unsigned contracts are flagged on the member's profile so your team can follow up.

Do members need to print anything?

No. Contracts, waivers and health forms are all digital, and members can view their contract in the member portal.

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